Civil Demand Associates manages shoplifting and dishonest employee recovery programs so our clients can focus on what they do best: loss prevention. CDA works closely with attorneys and technology partners across the nation to ensure an effective collection effort at all levels.
With over 25 years in business, CDA has become the premier industry standard and home to over 150 clients, from individual stores to Fortune 500 chains, from department stores, food services, to grocery chains. Whatever our client’s size or market area, we create a customized program that puts them first.
Estimates vary, but shoplifting and employee theft in the retail sector alone causes losses over $25 billion a year. Almost every state has a statute permitting a retailer to make a civil demand on the shoplifter to help recover their costs.
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